THE BACK STORY Do you remember a time when you felt bad because someone broke a promise? Let me share a situation about our office-mate Julia. We were organizing a surprise party for our boss on his birthday. All of us had our own roles. Decor. Music. Food. Drinks.
Julia offered to bring cute birthday-themed paper plates and napkins. Well, you know where this story is leading to. We had to run to the nearest convenience store and buy what she failed to bring. It might sound like ‘no big deal’ - but it was her habit to ‘forget’ and conveniently say: ‘I was busy.’
The world is filled with people who make promises - but not everyone actually keeps them. There are two important qualities to think about when it comes to keeping promises.
- Accountable
- Reliable
KNOW THE DIFFERENCE
Accountable: be responsible for your actions and decisions.
- Take ownership of the things you promise to do.
- Make sure you do what you say.
Reliable: be consistent, dependable, and trustworthy.
- Don’t let other people down.
- Keep your word.
BROKEN PROMISES
I remember a time when my neighbor promised to watch a movie with me. I was in charge of preparing sandwiches. She was going to bring some juice.
But when I came to pick her up, she said: ‘I changed my mind.’ Just like that. What a disappointment. I was looking forward to enjoying my Sunday afternoon with her.
Situations like that put a strain on friendships.
- Take responsibility for your promises.
- Inform other people concerned if you won’t be able to do as you say you will.
TIPS AND TECHNIQUES
At work and in your personal life, it's important to be both accountable and reliable.
- Build trust.
- Create and enjoy happy relationships.
- Become someone others can depend on.
Remember: Making promises isn't just about saying the right words. It's about taking action. Make it happen.
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