Candid Conversations: Vivien Mangalindan
Candid Conversations

Fake Experts: Certified But Clueless

Feb 7, 2025, 7:15 AM
Vivien Mangalindan

Vivien Mangalindan

Columnist

Have you met folks who treat certifications like Olympic medals? But when it's time to actually do the work - they flop? They believe that studying, memorizing - and maybe even passing a test - makes them experts.

THE BACK STORY

When "certified" means nothing.

Fake expertise is everywhere. Being certified without experience, expertise or mastery is like:

  • Having a driver’s license - but never actually driving.
  • Holding a chef’s diploma - but burning toast.
  • Being a public speaking coach - but stumbling over every word.

It’s like getting a "participation" trophy - and then thinking it makes you a champion.

Scenario:
Ted passes a project management certification course.

  • Before: He tries to run a team meeting - but forgets the basics.
  • After: Sarah steps in and leads the meeting like a pro - getting things done right.

Aha Moment:
Real experience beats a certificate every time.

THE REAL PROBLEM: THEY ACT LIKE AUTHORITIES

They lack real-world skill - yet they go around lecturing others.

  • It’s as if their certification instantly makes them masters of the craft.

They flash their certificates like magic shields - thinking they're protected from scrutiny.

But when you look past the paper - there’s nothing there.

  • No mastery
  • No depth
  • Just theory

Scenario:
Jessica just got her life coach certification - and starts giving advice to Mark.

  • Before: Mark gets confused by her textbook answers that don’t apply to him.
  • After: Teammate Melanie listens - and gives real advice. Mark actually feels heard and helped.

Aha Moment:
Experience and empathy make all the difference.


WHAT REALLY PROVES EXPERTISE?

Forget the fancy papers. Here’s what actually matters:

  • Doing the work - not just studying it.
  • Failing, learning, and improving - not just passing a test.

Applying knowledge in real situations - not just memorizing definitions.
A real expert doesn’t need to prove it. These factors speak for them:

  • Skills
  • Results
  • Impact

Scenario:
Jay gets a marketing certification.

  • Before: Jay launches a campaign - but misses the mark completely.
  • After: Anna - with years of experience - runs the campaign and nails it.

Aha Moment:
It’s the hands-on experience that drives success.


TIPS AND TECHNIQUES

Bottom line? Certificates don't prove competence. 

  • If you’re truly skilled - great.
  • If you’re learning - even better.
  • But don’t mistake a piece of paper for real-world mastery.

At the end of the day - knowing something and actually being able to DO it - are two very different things.

Remember: Take action - and let experience shape your expertise.

vivienshowandtell@gmail.com

YouTube Channel

www.youtube.com/@ShowAndTellWithMissV

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