The last few years saw the impact of Artificial Intelligence (AI) in Philippine society, especially in such sectors as labor market, changes in the outsourcing industry, technological advances in governance, medicine, finance, education, sports, public service, law, and media.
Since the PHL has a huge BPO sector, the ILO noted that the country has a high percentage of workers who are vulnerable to generative AI changes, mostly in routine administrative and clerical roles.
Labor experts said that traditional call centers and customer service facilities are evolving into an AI Plus model, where AI handles basic tier-one queries while human agents focus on complex problem-solving.
The firm Sprout Solutions found that 78% of Filipino workers across 13 industries use AI in their daily work. The findings were based on interviews with 3,516 Filipino employees last May.
Among workers who use AI, 27% said they use it for communication and interaction, 23% for information processing, 16% for thinking and decision-making, and 12% for computer and digital tasks. The study linked daily AI use to higher productivity and lower stress.
Earlier this month, China hosted the World Artificial Intelligence Conference (WAIC) in Shanghai, wherein Chinese President Xi Jinping urged all the countries of the world to seize the historic opportunity of open source AI.
Xi also pledged to help developing countries to build their AI capabilities, even as he warned against the emergence of “new historical injustices” from unequal access to the technology. The venerable Chinese leader used his He used his first appearance at China’s biggest AI conference to call for open-source AI, global cooperation, and technology sharing across countries
Xi Jinping stressed that AI should be “a symphony of international cooperation” criticizing restrictions that limit access to AI technology and warning against any single country dominating the industry. The US and China are now competing for AI leadership, with Washington tightening AI chip and technology exports to China.
The remarks came a day after the launch of the China-created World AI Cooperation Organization, or WAICO, which signed up 29 member countries. Xi called the organization a "milestone in the history of world AI development" and said it responded to demands from Global South nations for greater participation in AI governance.
Beijing is clearly positioning itself as an alternative global AI leader, aiming to shape future AI standards and partnerships worldwide, and pushing the global use of AI for the common good of humanity.
Xi promised China will provide AI training and develop AI cooperation centers with BRICS, ASEAN, Latin American and African Union countries, aligning its AI diplomacy with major Global South blocs.
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