Social Security System members using their My.SSS account can now update or change their contact details, such as telephone number, mobile number, mailing address, foreign address, and e-mail address, without visiting any SSS branch to file their member data change request.
Members and pensioners of the Social Security System (SSS) can now update their contact information without the hassle of having to go to SSS branches.
This, after the state-run insurance company resumed online updating of records on its My.SSS portal starting May 16.
In a statement, SSS President and Chief Executive Officer Michael Regino said members using their My.SSS account can now update or change their contact details, such as telephone number, mobile number, mailing address, foreign address, and e-mail address, without visiting any SSS branch to file their member data change request.
Those with no existing contact information except their mobile number may also update their contact details.
On the other hand, members without registered mobile numbers with SSS need to visit any branch office to submit their mobile number using the Member Data Change Request Form, and set a branch appointment through their My.SSS account or they can do walk-in transactions following the schedule based on the last digit of their SSS number.
“We exerted all our efforts to expedite the completion of all the necessary IT enhancements for the My.SSS and provide our members a more convenient way of updating their contact information at the comfort of their homes or offices, 24/7. Moreover, it has always been our goal to give a better service to our members and help them facilitate their SSS transactions,” Regino said.
The state-run pension fund had earlier suspended the online updating of contact details on the My.SSS on August 3, 2021 to enhance the online portal and boost its security features to protect the confidential information of its members.
Regino urged all members to ensure that they provide their up-to-date contact information since communication about updates on their SSS transactions are based on these details.
Tags: #SocialSecuritySystem, #MySSSPortal, #onlineservices