Major upgrade! LTO launches hi-tech complaints app for motorists photo from AutoIndustriya
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Major upgrade! LTO launches hi-tech complaints app for motorists

Sep 30, 2021, 4:11 AM
Heloise Diamante

Heloise Diamante

Writer

The project will provide LTO “up-to-to-the-minute” monitoring of traffic based on reports submitted by the public to provide their officers real-time information and enable them to respond quickly.

THE Land Transportation Office (LTO) has announced its latest project, the Central Command Center (C3) “ready to serve the public 24 hours a day and 7 days a week.”

With a P950-million budget, C3 was created in 2020 to aid LTO’s law enforcement officers deployed nationwide to monitor the more than 13 million motor vehicles in the country.

The project will provide LTO “up-to-to-the-minute” monitoring of traffic to provide their officers real-time information and enable them to respond quickly.

LTO has set up a Motor Vehicle Recognition and Enforcement System (MVRES) to enhance its current system through the use of RFID and License Plate recognition from video analytics.

Currently, the project is pilot testing their reporting system from the mobile application CitiSend and the hotline 1-342-LTO (586) where motorists or the general public can report road incidents or violations.

The app will require its users to register using their mobile number, supposedly to ward off fake reporting and users intentionally spamming the system.

“Initially, the C3 shall allow the public to report lost or carnapped motor vehicles, stolen motor vehicle license plates, and sale or disposition of previously registered motor vehicles,” LTO explained.

The app also allows users to upload photos of the incident while also reminding the user to include the plate number of the vehicle being reported and the location of the incident.

On its full implementation, citizens will be able to report the following:

●Car Registration Query

●Carnapping

●Damaged License Plate

●Emergency Call

●Emergency Tracking

●Hit and Run

●Illegal Parking

●Lost Motorcycle

●Medical Emergency

●MV operating on the road using fake License Plate

●MV operating on the road using tampered License Plate

●MV operating on the road without License Plate

●Number Coding Violations

●Reckless Driving

●Riding-in-Tandem

●Road Rage

●Seized Motorcycle

●Use of Fake License Plate in a Crime

●Use of Stolen License Plate

●Vehicle Fire

This major LTO upgrade from the old-school hotline and text messaging reporting is a welcome sight for many motorists who are using social media sites to report road incidents.

LTO’s CitiSend app is not available for download on Google Play and soon on Apple App Store.

Tags: #LandTransportationOffice, #trafficviolations, #technology, #mobileapps


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