Dry Promises, Poor Service
Editorial

Dry Promises, Poor Service

Jul 16, 2025, 7:27 AM
OpinYon News Team

OpinYon News Team

News Reporter

Across the nation, millions of Filipinos are grappling with the basic yet increasingly unreliable need for clean, accessible water.

From Metro Manila to remote provinces, erratic water supply, poor quality, frequent outages, and unresponsive concessionaires have become part of daily life.


The situation is more than an inconvenience—it is a public health risk, an economic burden, and a clear sign of institutional failure.


Water is not a luxury—it is a right. Yet, private water providers, entrusted with this essential service, often deliver substandard performance while collecting regular fees.


Complaints pile up: brown, murky tap water, days-long service interruptions, and sluggish response to consumer concerns.


In many areas, residents are forced to buy expensive bottled water or wait for hours to collect water from delivery trucks.


What’s worse is the government’s sluggish and inconsistent response.


While local water districts pass the blame to their private partners and vice versa, consumers are left suffering.


National agencies, instead of enforcing stricter regulations, often issue vague reassurances, conduct superficial investigations, or call for reviews that lead nowhere.

The promise of water service privatization was better efficiency and broader coverage. Instead, it has bred monopolies with little accountability.


Where is the regulatory oversight? Where are the penalties for poor service? Where is the decisive action?


The National Water Resources Board (NWRB), local governments, and the regulatory commission must stop treating this issue as routine. They must confront concessionaires with real consequences, revamp outdated infrastructure, and prioritize access to safe water over profit margins.


A nation cannot develop while its people remain thirsty and neglected.

Water sustains life. It is time our leaders recognized that failure to provide it is not just a utility concern—it is a betrayal of public trust. The Filipino people deserve better.

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