The New NAIA Infrastructure Corp. (NNIC), the private operator of Ninoy Aquino International Airport (NAIA), has officially opened a centralized hub for ride-hailing services and metered taxis operated by Joyride at Terminal 3.
The transport network vehicle service (TNVS) hub began operations with a soft launch on December 3, and was fully operational by December 8, in time for the busy Christmas travel period.
NNIC stated that Grab Philippines, the top ride-hailing platform in the country, was the first operator to transition to the facility, providing services even during the soft launch.
The new facility aims to reduce curbside congestion, make the flow of vehicles smoother, and make the experience for passengers better. Located within the multi-level parking building at Terminal 3, the 6,000-square meter hub features 401 parking slots, 18 loading bays, and dedicated lanes for TNVS, along with multiple entry and exit points to ensure seamless traffic management.
"With a centralized hub and diverse transportation options, we are bringing more order and efficiency to the airport. This is part of our commitment to making travel smoother and stress free for every passenger," said NNIC General Manager Lito Alvarez.
Grab Philippines began its full scale operations at the hub on December 8, setting the stage for other operators to follow.
"We recommend the NNIC for their vision to create a better and more efficient airport experience for passengers. As the nation's leading ride-hailing platform, Grab is proud to be the first to transition to this centralized station, setting the standard for all TVNS operators. We are committed to working hand-in-hand with NNIC to ensure a smooth transition for our passengers and driver-partners and to enhance the overall airport experience for all travelers," Grab Philippines Country Head Ronald Roda said in a statement.
"This initiative is a game-changer not just for Grab drivers but for all ride-hailing drivers operating at NAIA Terminal 3. As a platform that represents and supports the livelihood of TNVS across the country, Grab is proud to lead this effort alongside NNIC to elevate the experience for both passengers and drivers," Roda added.
Joyride, on the other hand, starting operations on December 10, will bring its app-based rides and Super Taxi fleet to the hub.
"Our partnership with NNIC ensures passengers have access to both app-based rides and our dedicated Super Taxi fleet, making reliable transport available for everyone," said Noli Eala, Joyride SVP for Corporate Affairs.
Meanwhile, Angkas, through its four-wheeled ride service Angcars, will also join the facility, offering another seamless option for airport passengers.
"Our collaboration with NNIC ensures that Angcars provides a seamless, safe, and reliable option for passengers. This initiative is a win for travelers, drivers, and airport efficiency alike," Angcars CEO George Royeca said.
All three operators, NNIC said, have committed to deploying airport pickup drivers to ensure faster and more efficient service during the busy holiday season.
Rates will remain comparable to coupon taxis, maintaining affordability while offering the added convenience of app-based services.
According to NNIC, this centralized hub is part of NNIC's broader efforts to modernize and rehabilitate NAIA, addressing long-standing issues such as overcapacity and outdated infrastructure.
By collaborating with industry leaders like Grab, Joyride, and Angkas, NNIC aims to deliver a world-class airport experience that matches the needs of today's travelers.
Photo Courtesy: PNA/NNIC
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